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Better Homes

Better Homes Privacy Policy

Introduction

Better Homes ("BHS", "we", "us") values your privacy. This policy details how we collect, use, and protect the personal data you provide on our website (https://bhstudio.co.uk).

With analytics consent, we record the first public page you visited and a limited acquisition source (such as organic search) for the current browser session. If you enquire, these details and your optional project type, stage and budget can be linked to your enquiry in our CRM. We exclude search queries, arbitrary URL parameters and your message or contact details from these analytics events. Rejecting analytics does not prevent you from sending an enquiry.

Information We Collect

Personal Data: Name, email, phone number, address.

Non-Personal Data: Data collected via web cookies (e.g., browsing behavior)

Purpose of Collection

Quotes: Processing your requests and creating accurate quotes for our renovation services.

Marketing: Sending promotional materials about our services, with your consent.

Data Sharing

We do not share your personal data with any third parties.

Children's Privacy

Our services are not intended for children. We do not knowingly collect data from individuals under 18.

Updates

Any changes to this Privacy Policy will be communicated to you via email.

Your Rights

You have rights under relevant data protection laws, which may include the right to:

  • Access your personal data
  • Request corrections to your information
  • Request that we delete or restrict the processing of your data
  • Withdraw your consent for marketing communications

Contact Us

For questions or to exercise your rights, please email: contact@celli.co.uk

Useful to know

Questions, answered

Where can I ask about these terms or my information?
Contact Better Homes using the contact details on this website and explain the policy or information you want to discuss. Include only the details needed to identify your enquiry.
Do these website terms replace my project contract?
Your signed project documents set out the agreed building scope and commercial terms. Read them alongside the policies here and ask for clarification before committing to work.