23 February 2023
Frequently asked questions.
Read on to find answers to some of the most frequent questions clients ask us. If you don't find what you're looking for, click the button below to get in touch.
12+
Years Experience
500+
Satisfied Clients
500+ over the moon clients
5 star rated and award winning company
FAQ
Frequently Asked Questions
- We are a full service renovation company based in London. We do everything from interior design to building extensions and converting lofts. We bet there is nothing you can throw at us that we can't do.
- Yes, our quotes are 100% free, detailed and transparent.
- Yes. The BH Studio workmanship guarantee covers our work from 1 year to 10 years depending on the project. You can read more about our guarantee here.
- Yes, if you provide us with the design, our team will take care of translating your ideas into reality
- It depends on the size of your project. A bathroom renovation usually takes between 10 and 14 working days. A full flat or home renovation can take from 3 weeks to 1 and a half months and up depending on complexity. For a more specific answer, reach out to us.
- Yes, we run the BHS Scheme. This allows you to win a reward for every client you refer that we end up working with. For more information, please reach out.
- Great, give us a call or fill our form.
Over 80% of renovations go off track and catch you off guard.
Unrealistic expectations, poor communication, bad finishes, underestimating costs, timeline delays... literally 100's of things that can go wrong.
🧑💻
Hire random contractor and start the project
😮💨
Problems and hidden costs start to appear
😔
Overwhelmed by complexity -> poor outcome
There is a better way
Don't be a statistic! Get your project on track now.
Construction and renovation projects are inherently complex and prone to delays and errors. However, with careful planning and management, you can minimize risks and turn a potentially stressful situation into a rewarding experience.
Client experienceProject managementServicesPaymentsQuotes
Client experience
- Excellent communication
- Upfront pricing
- Honest timelines
- Willingness to address client concerns
- Minimizing disruption to clients' lives, when possible
- Excellent workmanship guarantees - up to 10 years
Worried your project will go off-trail?
Your project without Better Homes Studio
- Misunderstandings about project scope, materials, or timelines.
- Underestimated initial costs or hidden expenses.
- 'Scope creep' where changes to the plan inflate the price.
- Subpar Workmanship
- Disappearing from the project without completing the work
Your project + Better Homes Studio
- Clear project scope and a realistic timeline.
- Precise and transparent cost from the start.
- All scope changes are fairly priced and agreed upon.
- Excellent workmanship backed by a up to 10 year guarantee.
- Dedication and follow-through from start to finish.
How we do it
Simple, fast and streamlined process
Trustworthy, reliable, friendly.
When things get messy, and they do, you'll be happy we're by your side, taking care of all the issues. Design, supply and build. All taken care of.
1.
Expertise through experience.
We have been designing and renovating homes in London for over 12 years. We have encountered all possible scenarios and all types of clients. This means we know how to manage anything that comes our way.
2.
Detailed, transparent, no fluff quotes.
Worried about 'the actual' price of your renovation? All our estimates and quotes are free, transparent and detailed. What you see is what you get. No more hidden costs that take the cost up by 50% more than initially quoted.
3.
Your home. Professionaly refurbished.
Skip the tens of hours spent research and dealing with hard to work with contractors. Let our team of proffesionals do all the heavy lifting for you. Relax, approve and see your dreams come true in front of your eyes. Piece of cake.
4.
After care and guarantees.
Our industry leading workmanship guarantees are designed to offer you peace of mind. On the off chance that something goes wrong, we come out and fix it for free. Simple like that. For item faults, we are more than happy to replace them while under warranty (labour costs may apply)
Hundreds of clients are thrilled about their new homes!
Don't take our word for it. Here's what they have to say about Better Homes.
I could not recommend them more highly. The whole process was so streamlined and efficient. They submitted a very detailed quote which was competitively priced, and went onto do the work very quickly to a high standard.
LI couldn’t be happier with my kitchen and bathroom renovation. The better homes studio managed to bring my vision to life, I still can’t believe it is the same house...
MThe quality of workmanship is extremely high and they have managed to translate loose ideas out together on PowerPoint by me into reality.
S
After checking out loads of loft conversion companies in North East London, we finally decided to go with Better Homes Studio for our hip to gable loft conversion. Just a couple of months after our first chat with Gino, we've got an amazing loft conversion, all done and dusted in just 9 weeks, just like they promised from the get-go.
GGeorge G
The entirety of the work was executed to the utmost standard of excellence. Celli oversees a team comprising highly skilled craftsmen...
DI came across Better Homes Studio through Houzz as I needed to fully renovate my first flat and I could honestly not recommend them enough.
P
We worked with Gino to make our dream bathroom into a reality. This was our first renovation project in our first home, so we were quite nervous about the process, but Gino and his team made it really smooth.
LMy house, which is more than a century old, was magnificently restored by Better Homes Studio. They did an exceptional job,
P
Marc Lou
"This team is exactly what I didn't even know I needed."
We have now worked with Celli, Gino and the team twice, once for a major renovation and once for some minor but important work, and both times we have been absolutely delighted with the service that they have provided.
HThe team holds themselves to high standards, and we couldn't be happier with the top-notch quality of the end result.
K
You are our top priority. Your satisfaction is our goal.
We've built our business on the back of our clients satisfaction. If you are happy, we are happy. To read even more reviews, scroll to the bottom where you'll find links to different platforms with verified reviews.
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